Department of ICT, Upazila Ofiice, Barhatta, Netrokona

Main Comtent Skiped

Services List

Service List of the Department:

	Name of service	Service recipient	Timeline to receive services	Serving authority
1	Providing assistance in solving all types of ICT problems at the field level.	Public and non-governmental organizations and beneficiaries.	Maximum two days.	Officers employed in the respective offices at the headquarters, district offices and upazila offices.
2	Participate in various ICT related training programs and provide advice on the program.	All citizens.	Maximum two days.	Related Training Coordinator.
3	Providing citizen services through call centers.	All citizens.	Immediately	Call center.
4	Regarding services, complaints and suggestions from computer and language education labs established in educational institutions and other places.	All citizens.	Maximum two days.	Associated organizations, coordinators and call centers
5	To provide public information to the public through updated websites. Any complaints and suggestions related to this.	All citizens.	Maximum two days.	The officer mentioned on the website
6	Providing ICT technical assistance at the government and semi-government level.	All government and semi-government organizations.	Maximum two days.	The head of the organization concerned.
7	Providing support to Union Digital Centers.	Entrepreneur of the Union Digital Center	Maximum two days.	Field level officers and call centers
8	Provide assistance to launch various online e-systems in government offices.	Government institutions	Maximum two days.	Officers of the department at all levels
9	Maintain universal backbone network.	All public and private organizations connected to the network.	Maximum two days.	Officers of the department at all levels